Canonical Statement
Escalation and suspicion assessment MUST be driven by documented indicators, contextual analysis, and corroborating evidence, with human review for high-impact outcomes.
Definition
Within this framework, case escalation is the governed process of converting indicators into reviewable suspicion assessments through evidence weighting, context analysis, and explicit resolution records.
Why It Matters
Alerts and scores are signals, not outcomes. Without explicit assessment and sign-off controls, escalation quality and consistency degrade quickly.
Failure Mode if Ignored
Automation substitutes for review, thresholds drift without governance, and case outcomes are not auditable or reproducible.
Scope & Non-Claims
This entry is scoped to regulated banking environments in the EU/UK and operational interpretation for escalation and suspicion assessment in crypto compliance.
This entry does not provide legal advice, does not mandate reporting outcomes, and requires human validation for final compliance determinations.
Related Concepts
- Crypto red flags and typologies in monitoring (EU) (methodology)
- Risk scoring and calibration (crypto) (EU) (methodology)
- Transaction monitoring and ongoing due diligence (crypto) (EU) (journey)